Clear before you order.

Availability and order confirmation

Submitting an availability enquiry does not create a confirmed order. JUNE will confirm production capacity, delivery availability, the delivery charge and the final total before payment. Your order is confirmed only after payment is completed and JUNE sends confirmation.

Next-day requests

For possible next-day delivery, submit your availability enquiry by 4pm. This is always subject to production and delivery availability.

Allergies and dietary requirements

If you have a food allergy, intolerance or other dietary requirement, tell us before your order is confirmed and request the full allergen information for every product you are considering. Our kitchen handles a range of allergens, so we cannot guarantee the absence of cross-contact.

Our current Basque cheesecake recipes do not use ingredients containing gluten; however, flour containing gluten is handled in our kitchen. We take care to reduce cross-contact but cannot guarantee the absence of traces.

Delivery

The website subtotal excludes delivery. Delivery charges depend on the delivery location and are confirmed with you before payment.

Cancellations and changes

Please contact us as soon as possible if you need to cancel or change a confirmed order. If cancellation is accepted before production begins, we will normally refund the amount paid, less any payment-processing or transaction fees that are not returned to JUNE by the payment provider.

Once production has begun, we may also deduct actual, reasonable losses already incurred or committed that cannot reasonably be recovered. We will take reasonable steps to reduce those losses. Depending on how far production has progressed, this can mean that little or no refund remains.

This does not affect your legal rights where goods are faulty, not as described, or where JUNE cancels the order.